3. Negative online reviews shouldn’t ruin a business: Reseñistas Improves Online Reputation

negative online reviews

With the rise of social media, it is now easier than ever for customers to share their opinions and review products. Unfortunately, negative online reviews can be devastating for some businesses, with potential customers reading false information that could lead them to believe the company is not legitimate or trustworthy.

So how does a business go about protecting themselves from this?

The answer may lie in burying bad reviews- an advanced technique used by many companies dealing with fake reviews.

Negative Online Reviews Removal

Reseñistas team has mastered every tactic to bury negative search results, leaving behind an ocean full of competitors. But they’re not slowing down anytime soon as they speed ahead with more reviews than ever before!

Push Down Negative Search Results

They all know how important it is to have good reviews. If a business wants customers and potential clients reading on the internet to find what they are looking for, then eliminate those negative online reviews from existence!

Hire Reseñistas they’ll take care of everything – fake or not-related websites blocked plus building up positive feedback through professional posing. They post positive and inviting reviews with engagement so that the negative ones get moved to the bottom.

Many may not realize that they can do something about people leaving negative online reviews. It takes a lifetime to build a reputation and only one action to ruin one. Reseñistas want to protect reputations from focusing on their business and not online drama.

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Online Reputation Services

The team at Reseñistas has learned how to bury bad reviews through experience. They’ve found it far more efficient than simply ignoring bad feedback or trying unsuccessfully to repair any damage done by them (which usually makes things worse). The key lies in knowing how best to represent oneself online, namely by burying negative comments.

Reseñistas has the experience and knowledge to help local businesses succeed. They have over 10 years of combined experience in creating quality content, and their team knows SEO like the back of their hand.

Not only will they write and publish positive reviews about their business, but they will also work tirelessly to push it to the top of search engine results pages – burying any negative reviews one may have accrued along the way.

    Buscamos Reseñistas

    Reseñistas

    Reseñistas es una comunidad de personas que trabajan escribiendo opiniones y calificando productos o servicios en sitios web y redes sociales en modalidad de Teletrabajo a cambio de una comisión (USD$1 o USD$2 dependiendo de la Tarea).

    Nosotros te enviaremos todo lo necesario para realizar las Tareas, los enlaces y los Textos en los idiomas que se requieran. El trabajo es tan sencillo como copiar y pegar.

    Los pagos de las comisiones se liquidarán a final de cada mes y se girarán a tu cuenta registrada durante el mes siguiente. El pago mínimo es de USD$10. Si acumulas menos de USD$10 en un mes, ese valor se sumará a las comisiones del mes siguiente y se girará el total acumulado que lleves hasta la fecha de corte de los dos meses durante el siguiente mes y se calculará por el total de Reseñas que se encuentren publicadas (Reseñas eliminadas, ocultas o retiradas no se podrán pagar).

    Para evitar que tu Reseña sea ocultada o eliminada te recomendamos leer el artículo https://resenistas.com/por-que-ha-desaparecido-mi-resena/

    Para aplicar al cargo de Reseñista debes tener un correo electrónico en Gmail y una cuenta en PayPal (o NEQUI si resides en Colombia). Esas cuentas se pueden crear GRATIS.

    Si ya tienes cuenta en Gmail y PayPal / NEQUI regístrate en el siguiente enlace: https://resenistas.com/signup

    Una vez completes tu Registro recibirás un correo electrónico (revisa bandeja de entrada SPAM y CORREO NO DESEADO).

    Finalmente sigue todos los pasos indicados en el correo para recibir tus primeras Tareas.

    ¿Necesitas más información? Escríbenos:

      2. Online Reputation Repair: Everything You Need to Know

      Online Reputation Repair

      A brand’s online reputation means everything. It can help you charge a premium, differentiate from the competition, attract talent and win customers over during the purchase decision-making process. Considering the stakes, it’s therefore surprising to hear that under 50% of respondents from a PRNews study do not have updated reputation management plans in place.

      We understand that managing, mitigating and resolving a crisis can be extremely challenging if you don’t know the steps involved. That’s why we put together a list of before, during and after crisis pointers, so if ever one did hit, your online reputation repair strategy will be that much more effective.

      How to optimise your online reputation repair strategy

      Calm before the storm: GOAL – Mitigate online reputation risks

      The first step to online reputation repair is not waiting until you see a crisis coming to start planning.

      Handling reputational threats that have already surfaced is crisis reputation management – a reactive approach that’s purpose is to limit the damage.

      Online reputation repair is made easier by the speed it takes for you to respond. The faster you act the better. This is why it’s important to have governance models in place to mitigate risks in the first place.

      Below you’ll find a few ways to help you become more proactive when managing reputational risk.

      1. Analyse internal processes to spot potential weaknesses

      No business can ever anticipate all situations or actions that could result in a crisis, but having an idea of what could trigger one is extremely helpful in containing it. After all, if you’re not aware, you can’t prepare!

      Internal due diligence is needed to create strategic contingency plans. This process involves the evaluation of problems that could affect reputation.

      Weak links that could impact reputation management include:

      • Data security, like a GDPR breach
      • Health and safety of staff
      • Weak product-testing procedures that could result in product recalls and a ton of disgruntled customers voicing their concerns
      • Poor financial performance
      • Personal reputation of leadership and workplace culture
      • Corporate responsibility
      • Pending lawsuits

      Not every negative mention or bad customer service review will require the attention of your crisis response team, so it’s essential to also discuss what defines a crisis at your organisation.

      The next step in the crisis-response risk mitigation system is to predict the likelihood of a risk happening and the extent the issue will hurt your company’s online reputation. This is referred to as a ‘likelihood and impact’ risk assessment.

      Following this framework will help you focus on priority risk areas and develop the required response playbooks to repair a brand if needed.

      image?url=https%3A%2F%2Fprismic io.s3.amazonaws.com%2Fmeltwater%2F2f524d8c 60d7 4579 918c 0e33a94288c7 PIC

      As Deloitte rightfully states, managing reputational risk doesn’t fit neatly into a single function. Reputation management needs clear accountability, leadership, and engagement across a number of teams. These teams include riskcomplianceinternal and external communicationshuman resources, and other operational functions that regularly engage external stakeholders such as customers, suppliers, and investors.

      Be sure to gather all the relevant teams’ opinions when conducting the ‘likelihood and impact’ risk assessment so that no stone is left unturned.

      2. Hash out a crisis contingency plan for each potential weakness you find

      Once you have an understanding of what could go wrong, now it’s time to think about how you could put it right if this situation does occur which is the first step of your actual online reputation repair.

      Begin drafting communication material for each of the predetermined scenarios and ask yourself questions like:

      1. What constitutes a pr crisis?
      2. What’s the escalation process?
      3. Who is in the chain of command, what are their contact details and responsibilities?
      4. How will the chain of command come together?
      5. Who is the main external spokesperson?
      6. What happens if influencers you’re working with or any affiliated companies begin to receive backlash too?
      7. What is responsible for writing a response and what should the response look like?
      8. What channels will you be releasing statements on and who is in charge of each channel?

      The last thing you want to be doing at the height of a reputational crisis is scrambling to create a press release template or drafting a tweet, so we’d recommend pre-planning your crisis comms response for each scenario you identified in your ‘likelihood and impact’ risk assessment.

      3. Monitor your brand, competition, and industry across media

      Explosive news articles, disgruntled customer reviews, negative comments on social media sites, and damage to reputation all come hand in hand. This is why it’s vital for brands to know what’s being said about them online.

      When we consider the fact the average person shares around 9 pieces of content online every day, and 90 percent of the world’s data was generated in the last two years alone, the digital noise can be deafening causing critical conversations to be missed. To plug this visibility gap, media monitoring tools.

      With the support of such solutions, marcomms pros can gain a holistic view of trending brand themes, keywords, the geographical spread of mentions, and the sentiment of conversations. That way, you are the first to know when your brand is gaining traction and more importantly, why.

      It’s just as valuable to set up media monitoring searches on your competitors and industry and not just your own brand since their crisis can easily tricky down to you and you may need to reassure customers, as Sarah Pursey, Danone’s previous Regulatory Affairs Manager found out. “On one occasion, we saw an article in the US talking about the chemical BPA, which was found to be leaking out of plastic containers into the contents,” Pursey explains. “While it was not relating to our business directly, we were able to learn how BPA can affect babies and train our Careline staff quickly with questions and answers so that we were prepared when our customers began inquiring.”

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      In the eye of the storm: GOAL – Contain a crisis

      Once a crisis hits, the role of online reputation management is to contain it before it spreads like wildfire. Following the above steps will help massively reputational resilience, but there are additional steps you need take to achieve this fully.

      1. For a better chance at reputation repair, configure media monitoring alerts

      In most cases, reputational crises start out as murmurs. Having the ability to spot these murmurs can help you squash them before they get out of control, as Roxana Tintea, Planning & Insights Manager at Hill + Knowlton Strategies explains:”I use Meltwater to get ahead of the narrative and understand mentions in real-time to try and lessen the impact.”

      To help this process, communication pros turn to real-time media monitoring alerts and digests since they condense online chatter down to a handful of stories you need to be aware of. Most media monitoring providers offer different alerts/ digests reports based on the distinctive needs of stakeholders.

      Here are a few media alerts we would recommend having in place when a crisis is rumbling. Configure them to increase your chance of repairing online reputation if things do get progressively worse.

      1. As it happens alerts
        ‘As it happens’ alerts are instant notifications with a new email for each article, post or broadcast clip. They’re mostly sent to ‘boots on the ground’ field marketing/ comms teams who are trying to understand the nitty-gritty of what’s being said, as it’s said, by whom and to what audience. A more granular view is often needed to guide tactics, for example, deciding who to respond to first, or spotting where something may have been misinterpreted, as well as opportunities to influence opinion.
      2. Daily digest reports
        ‘Daily digest’ alerts are summaries of key conversations that took place in the past 24-hours. This is useful for those in more strategic roles, such as the marketing/ comms VP or CMO, who need a high-level overview of the situation to help inform their next move.
      3. Weekly digests reports
        ‘Weekly digest’ reports offer an even more high-level situational overview of what’s being said, and are therefore often sent to c-level executives.

      Regardless of the type of alert or report you wish to send or receive, having the option to view push notifications within a mobile application is critical. That way, you can stay in the know while on the go.

      2. Create brand reputation dashboards and share insights with key stakeholders

      While instant alerts and daily/ weekly digest reports are great to stay informed, in order to really understand how a developing crisis is impacting your online reputation, you need to go beyond surface level and conduct a reputation analysis. This involves creating brand dashboards within your media intelligence solution, analysing metrics like sentiment, trending themes, reach, top posters and geographic spread of the conversation.

      At Meltwater, our shareable dashboards take the form of presentation-ready reports and are perfect for debriefing and communicating advancements in an ever-changing situation. Another way you can improve internal communication is by sending internal newsletters which summarise highlights from the dashboard, such as key stories to be aware of or how competitors are responding.

      3. Prep your statement and spokespeople

      It’s worth keeping in mind that the murmur might die down before you need to go public with a comment, but as mentioned earlier, it’s always good to have crisis comms statements ready.

      If you decide this issue needs to be addressed, begin prepping your spokespeople and tweak your pre-planned statements so that they’re relevant to the current situation. Insights found via your brand reputation analysis come in handy here, as Andres Giuliani, Community Manager at Brote explains:

      “A large client of ours was acquiring a prominent bank recently when the seller suddenly had his assets seized. Fortunately, we have a robust listening tool. Meltwater allowed us to follow the negative impacts on social media and gauge how our response was able to mitigate the situation in favor of our client.”

      When it comes to crisis communication outreach, we’d recommend searching for relevant influencers and journalists and begin telling your side of the story either on social media or via our newswire distribution services. If you communicate directly with journalists or your social community, you can ensure your messaging is on brand and that you control the narrative as much as possible. Don’t forget to also tweak your statements depending on the channels where the conversation is mostly erupting on.

      image?url=https%3A%2F%2Fimages.prismic.io%2Fmeltwater%2Fb3f3ad0f 2197 4838 b057 d2ab878fea2b Blog Golden Rules Crisis Communications 1

      The storm aftermath: GOAL – understand lasting effects of the crisis and work to repair them

      Sometimes a crisis simply can’t be avoided, and brands have no choice but to work on minimalising the negative impact. Knowing to what extent a crisis has damaged your brand is paramount if you’re to move forward. With this in mind, here’s how you can analyse the long-term effects of a crisis and put reputation repair strategies in place to successfully come out the other end.

      1. Conduct media analysis

      Once the storm has passed, it’s tempting to want to put a brand image crisis behind you, but aftermath analysis is too rich in insights to skim over. Media intelligence evidently has its place before, during and after a crisis. For example, by analysing the narrative/ sentiment of conversations one year on, you can gage if the crisis has made a more permanent negative impact. We would recommend taking a 6 month retrospective view to judge just how hard your online reputation has been hit and which elements of your brand need the most damage control.

      Data from the media analysis can also guide future online reputation management decisions, helping you to answer questions like:

      • Was there any warning signs we missed?
      • How might I handle the situation differently if one was to hit again?
      • Where was the crisis comms strategy most helpful/ least impactful?
      • How did our social and crisis comms teams handle the dissemination of information?
      • Do we have processes in place to support our brand if a crisis develops again?
      • Which publications and authors wrote extensively about the crisis?

      2. Partner with influencers

      Piggybacking on the positive brand reputations of influencers is one-way brands can combat the negative impact of a crisis and repair damage.

      While the audience of micro and mid influencers are smaller, their loyal and engaged communities tend to trust them more compared to macro-influencers and celebrities. To ensure your message remains authentic, it’s best to work with influencers you already have relationships with and have them share why they still love working with your brand. Don’t forget that influencers aren’t just individuals, they can be third-party organisations with authority too, such as an established health organisation.

      Some influencers may naturally be advocates without any prompting; a media intelligence tool will help flag positive mentions from those influential accounts. You should also be using media intelligence insight from your brand analysis to guide which influencer relations to prioritise. For example, if certain segments of your audience are more concerned than others, working with an influencer that speaks to that community should be actioned to restore tarnished reputation.

      3. Up your Search Engine Optimisation game

      Generating more positive conversations through online content marketing can significantly help to suppress search engine results that may compromise your online reputation. When we consider the fact that 90% of Google traffic comes from the first page of search results, it’s clear that Search Engine Optimisation (SEO) skills play a key role in reputation management too. So, make sure you keep SEO in mind whenever you create content that supports ORM efforts.

      Here are a few online reputation repair tips you can use to reduce the visibility of bad press appearing on page 1 of search results:

      • Create a PR campaign targeting trusted national news publications since articles appearing on high-quality authoritative editorial websites have a higher chance of appearing on page 1 of search results.
      • Encourage brand advocates to leave favourable reviews and social media comments since social media profiles are also powerful authoritative website in the eyes of search engines.
      • If the negative search result trending is a press article, explore options for a follow-up piece with a more positive spin, such as an interview where you can put your side of the story across or discuss what you have done to address the problem.
      • Reach out to reputation management companies that have experience with reputation repair by de-indexing search results.
      • Google tends to rank PPC ads above regular listings, so consider using Google’s PPC Ads platform to push down search results by creating a campaign for your brand name.

      In an economy where 70% to 80% of market value comes from intangible assets such as brand equity, organisations are especially vulnerable to anything that poorly impacts their reputations. By following the above online reputation repair tips and having the right crisis communication solutions in place, you’ll be able to protect one of your most important assets – your brand. Want to discuss online reputation management specifically for your company? We’re happy to help. Complete the form below and we’ll be in touch.

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        Advantage of Google My Business Listing

        GMB Linsting 2

        With the days of phone books coming to an end, businesses are moving their local marketing efforts online—which is a good thing! Not only does it make your business easier to find, but, with online directories such as Google My Business, you can reach potential customers that would otherwise have to drive by or look you up in the prehistoric Yellow Pages. This article is going to cover just ten of the many benefits you can reap from having an optimized Google My Business listing.

        Why Your Business Need a Google My Business Listing?

        Google has reported that a staggering 46% of all searches have local intent (Source: Search Engine RoundTable). Yet, despite knowing this information, so many businesses fail to take advantage of the free-to-use Google My Business platform. There are several perks of getting set up on Google My business, so whether you’re considering creating a listing for your business or looking for the best ways to boost your local presence, this article is well worth your time.

        Benefit #1: Show Up in Google Maps Searches

        Next to online reviews, the second most important factor that consumers take into consideration when searching for a local business is proximity to their location. While a quick Google search is certainly effective for narrowing the down the options—especially those on a smartphone—most consumers use Google Maps to locate businesses nearby.

        Whether searching for local mechanics or a popular spot to get some ramen noodles, Google Maps will quickly populate with dozens of red markers, each indicating a local business that meets your search criteria. By simply creating a Google My Business listing and completing the verification steps, your store location will start to pop up for local searches as well. This is a great benefit that allows users to instantly see how close you are to their location, increasing the likelihood that they’ll pay you a visit.

        If, for example, you’re a pest control business, having a Google My Business will allow your business to show up for searches like the one below:

        benefits of Google business listing

        Benefit #2: Show Up In Google’s Local 3-Pack

        If you’ve been following Google’s local search results for the past few years, you’ve probably noticed that the once inclusive 7-pack has now become the limited 3-pack. In order to get into this special club, businesses around the world have been trying a number of different SEO tricks to boost their local rankings and odds of being included in Google’s local 3-pack.

        What most brands don’t know is, by simply creating a free Google My Business listing, you can greatly increase your odds of making it onto this highly sought after list. The best part about being in the local 3-pack, you ask? Not only do these listings show users where your business is located on Google Maps, but they also show up BEFORE organic results—offering a major benefit to your visibility. To better demonstrate just how important this is from a business perspective, brands that show up on Google’s local 3-pack get a whopping 700% boost in clicks over brands that don’t.

        Benefits of Google My Business Listing

        Benefit #3: Earn Trust From Customers

        For modern customers, one of the biggest hurdles they have to face is that of building enough trust to confidently make a purchase. As a business owner, your job is to help them make that jump as easily as possible. To do this, one of the simplest steps you can take is that of helping potential customers see that your business has an actual location.

        Due to the inherent trust and confidence most users place in Google, your business benefits whenever it pops up in a local search, as prospects will automatically be more likely to trust your brand. In fact, brands that show up on Google are 2.7 times more likely to be considered reputable by consumers.

        This is due largely in part to the thorough process businesses must go through before being listed on Google My Business. Thanks to the multiple verification steps every brand must complete before appearing in local searches, Google creates a trustworthy environment that users can rely on.

        Benefit #4: Star Ratings Boost Your Appeal

        Few factors can influence a potential customer’s purchase decision as much as online reviews. As a consumer, think about the last time you were buying something online. Did you go with the product that had the highest reviews, or the lowest?

        With a Google My Business listing, customers will be able to review your business and leave feedback for others to see. In doing this, not only will you get honest evaluations about what you’re doing right and what you could be doing better, but you’ll also get that nifty star rating system next to your business on Google. As long as you’re delivering quality products and a quality experience, over time, you’ll start to collect more reviews and a higher overall rating (responding to reviews helps with this as well). This is especially helpful when there are competing businesses nearby and you need to gain a competitive edge.

        Benefits of Google My Business Listing

        Benefit #5: Increase Traffic and Sales

        Another challenge local businesses face is that of maintaining an increase in quality website traffic and keeping a steady supply of foot traffic filtering through their doors. While there’s no way to completely avoid the ups and downs throughout the year, having a Google My Business listing can greatly help boost your numbers across the board.

        Just by having a listing and showing up in local searches, Google has found that businesses are as much as 70% more likely to attract location visits from browsing potentials. An even more impressive figure revealed that customers who find a brand through their Google My Business listing are up to 50% more likely to make a purchase.

        Benefit #6: Learn More About Your Business

        No matter what kind of product or service you sell, the more you know about your customers, the better you’ll be able to appeal to them. From your Google My Business page, navigating to the “Insights” section will give you a wealth of valuable analytics that breaks down how visible your brand is, who your target customers are, and how they’re engaging with your business.

        This is a powerful way to gauge how your business is performing throughout the year so you can better zero in on what’s working and what’s not. By learning more about the kinds of customers your business is attracting, you’ll also be able to modify and improve marketing strategy performance.

        Benefit #7: Rank Higher in Results

        The more Google likes your business, the higher it will rank you in its Search and Maps results. How do you get Google to like your business more? By supplying quality, consistent, and accurate information. The more Google can tell consumers about your business, the more it will like you. Your Google My Business profile is the best way to feed Google this information.

        Benefit #8: Increase Engagement

        Google My Business profiles provide ample opportunities for engagement. Potential customers can access your website or call you in one tap or click. Even more beneficial is the ability to reserve a table or book an appointment directly through your listing.

        benefits of GMB listing reserve

        Benefit #9: Free Google Advertising

        Running a Google Ads campaign is a great way to get to the top of Google, but you do need to know what you’re doing so you can maximize your budget. You also need to have a budget for running ads in the first place. The other way to get to the first page of Google is by improving your SEO, which is primarily content-driven. This method is more sustainable but it does take time to build up your authority and ranking.

        A Google My Business listing, on the other hand, offers a form of fast and free advertising on Google. With it you get targeted exposure on the world’s most trusted search engine, It costs nothing to create, claim, and verify your listing. It takes less time to optimize your profile than to get a solid paid search campaign up and running. You will also see results more quickly than with building up your organic search results through website pages over time.

        This is not to say that you should not run Google ads or build your SEO through your website—these are marketing strategies that are well worth your time and money. The point is that Google My Business is an additional marketing strategy that is cheaper than paid search advertising and faster than SEO—not to mention simpler than both.

        Benefit #10: Stand Out from Competitors

        Your Google My Business profile displays the essential information potential customers need in order to engage with your business. In addition, it also displays a brief description to help users quickly identify if your business is what they’re looking for. An effective Google My Business description offers a snapshot of your business, includes relevant keywords, and depicts something unique or authentic to help you show your value. Through a small snippet of content, your Google business description gives you an opportunity to stand out from your competitors in a consumer’s initial scan through search results—don’t pass up this benefit!

        Google’s search results are becoming more and more robust, with answer boxes, related questions, and even results appearing in the search suggest drop down menu. The benefits Google My Business affords local businesses are only growing. Get your profile set up today to start reapin’ em!

        Related: How to improve your local ranking on Google

        1. ¿Por qué mi Review / Reseña ha desaparecido?

        Reseña ha desaparecido

        Causas del por qué una Review / Reseña ha desaparecido o ha sido eliminada

        Cuando una Review / Reseña ha desaparecido, es retirada o eliminada por las plataformas Trustpilot, Google, Facebook Pages, TripAdvisor, Yelp, Aribnb, Booking y Otras, esta no hará parte de las comisiones mensuales que recibe el Reseñista, por lo que sólo se podrán pagar Reseñas que sean publicadas efectivamente y que permanezcan publicadas varios meses.

        A continuación relacionamos los principales motivos por los cuales desaparecen o son eliminadas las Review / Reseñas de las plataformas:

        1. La Review / Reseña fue escrita desde la misma dirección IP que otras
        La dirección IP es el número de identificación único e irrepetible de cada dispositivo. Los celulares, laptopt, PC y módem de conexión a internet WiFi, etc tienen una dirección IP diferente cada uno. Si dos Reseñas o más provienen de una misma dirección IP hacia un mismo perfil de empresa, los filtros de IP duplicada pueden ser activados. Si esto ocurre, lo más probable es que todas las Reseñas publicadas desde la misma dirección IP en ese portal sean eliminadas. Por lo tanto, recomendamos seguir las siguientes instrucciones para evitar una duplicación de IP:

        • Tener una cuenta por persona, dispositivo y conexión a internet registrada en nuestra Comunidad de Reseñistas.
        • No invites a registrarse como Reseñista a personas que utilicen la misma conexión WiFi (Casa, trabajo, universidad, etc) que tú, excepto, si cada uno realiza las Tareas desde su propio dispositivo móvil y desde su propia conexión de datos de su celular.
        • Tratar de utilizar siempre la conexión de datos del celular para realizar las Tareas y como última opción conéctate a una red WiFi si estás seguro(a) de que no hay nadie más registrado como Reseñista que se pueda conectar a la misma red WiFi.
        • Evitar realizar Tareas desde redes WiFi públicas (Metro, universidad, bibliotecas, restaurantes, etc) porque puede que otro Reseñista utilice la misma conexión WiFi y se genere una duplicación de IP.
        • Realizar las Tareas siempre con el mismo correo electrónico con el cual se ha registrado en nuestra Comunidad de Reseñistas.
        • Nunca intentes realizar Tareas utilizando una red privada virtual (VPN) o navegador Tor porque estas aplicaciones son utilizadas por muchos internautas en el mundo y las plataformas Google, Trustpilot, TripAdvisor etc. tienen en lista negra casi todas las IP de los VPN y al navegador Tor.

        2. Se intentó publicar varias veces la misma Review / Reseña
        Si una opinión ha sido marcada y eliminada por la plataforma y el Reseñista vuelve y publica la misma Reseña, esta podría ser eliminada de nuevo.

        3. La Review / Reseña se escribió desde una cuenta nueva
        Los correos electrónicos de Gmail recién creados o las cuentas de Facebook que no tienen historial, ni foto de perfil, ni nombre de una persona real u otra información de contacto, podrán ser catalogadas por los sistemas como sospechosas de ser Bots o cuentas falsas, por lo tanto las Reseñas / Reviews que esta cuenta publique pueden terminar siendo eliminadas.

        4. Se ha publicado un Texto duplicado
        Cuando se copia un Texto de otra Review / Reseña de la misma plataforma o se publica un Texto diferente al que hemos asignado en la Tarea, se puede dar el caso de Texto duplicado y el sistema eliminará la Reseña. Para ello, nos aseguramos de suministrar a cada Reseñista Tareas con Textos ya redactados y traducidos al idioma requerido, esto con el fin de garantizar que el Texto no se repita con el de ningún otro Reseñista ni de ninguna otra Review / Reseña publicada en toda la plataforma. Lo hacemos tan sencillo como lo es copiar y pegar.

        5. Se publicaron demasiadas Reviews / Reseñas en una misma plataforma en un solo día
        Si un Reseñista está haciendo Reseñas de manera individual por fuera de nuestra Comunidad y estas suman más de 3 al día en una misma plataforma, el sistema las puede eliminar o no permitirá publicarlas, por lo que no es un comportamiento usual que una misma persona califique tantos portales diferentes en un mismo día. Por lo tanto, recomendamos publicar máximo 3 Reviews / Reseñas por día en una misma plataforma. En nuestra Comunidad a cada Reseñista le asignamos como máximo 3 Tareas al día por plataforma de la siguiente manera:

        • 3 en Trustpilot,
        • 3 en Google
        • 3 en TripAdvisor
        • 3 en Facebook Pages
        • 3 en Airbnb
        • 3 en Yelp… etc

        A veces aún cumpliendo con las recomendaciones anteriores, las plataformas retiran o eliminan una Review / Reseña por motivos que aún desconocemos, por lo que estas pautas no son 100% infalibles.

        Cuando una Review / Reseña es eliminada por las plataformas, damos la oportunidad al Reseñista de realizar una Tarea de reemplazo para que pueda conservar su comisión.

        Más información de por qué desaparece una Reseña en Google: https://support.google.com/business/thread/43200081/desaparecen-mis-rese%C3%B1as?hl=es

        Más información de por qué desaparece una Reseña en Trustpilot: https://support.trustpilot.com/hc/es/articles/360025526493–Por-qu%C3%A9-ha-desaparecido-una-opini%C3%B3n-

        ¿Quieres trabajar como Reseñista? Únete a nuestra comunidad haciendo clic en el siguiente enlace: https://resenistas.com/signup/